The Library has finished compiling the results from our Library Hours survey that ran from 12:00pm on Thursday, October 1st through 5:00pm on Tuesday, October 6th.

A total of 655 surveys were received.

We thank everyone who participated in the survey and assure you that these results have been shared with library administration. We are still still discussing and considering all of our options.

Question 1: Do you need the Library open more hours?

Note: 100% of survey participants answered this question.

Question 2: If you answered yes in Question 1, what is the most important use for you?

Note: 92.98% of survey participants answered this question.

Question 3: If you answered yes in Question 1, what is your second most important use?

Note: 91.30% of survey respondents answered this question.

Question 4: If you answered yes in Question 1, what change in hours would best meet your needs?

Note: 89.62% of survey respondents answered this question.

Question 5: Is there anything else you’d like to tell us about the issue of library hours?

Notes:

• 29.16% of all survey respondents provided an answer to this question.
• The 58 public comments can be viewed under our survey post.
• We are still compiling, and trying to find the right format, to share the 133 anonymous comments submitted in the survey form.

Thank you for your participation. We welcome additional comments below.

At the Cal State Fullerton Pollak Library, we wish we could buy every book a student or faculty member would ever need for their research. The same thing is true for articles, DVDs, and all the other resources that our users need from time to time. Since we can’t buy it all, we need a way to get it for you when you need it. That is the purpose of our interlibrary loan service.

Do we value interlibrary loan here at Cal State Fullerton? You bet! Among all the 23 campuses of the CSU, we dedicate more money to interlibrary loan services than any other CSU campus.* For many years, we have worked hard to make interlibrary loan ordering quick, easy, and seamless. Now we find that our budget has been greatly reduced, and we must look very closely at our operations. Careful examination of our interlibrary loan statistics has given us some logical places to make some changes.

• We noticed, for example, that many interlibrary loan requests were for books that we owned but were checked out to another Fullerton user. Now if you order a checked-out book from interlibrary loan, we will ask you to recall the book instead. We will get it back for you, and let you know by your campus email when it is ready to pick up.

• Another category of requests that we looked at was for books that had been recently published within the last year. The problem here is that it is very difficult to find a library that will lend us a brand new book, so those requests were often unfilled; therefore we have restricted those requests as well.

• Over 50% of all the interlibrary loan books not picked up, around 1,600 books last year, were ordered by undergraduates. We believe that students fully intended to pick up all their ILL books, but probably overestimated how many books they could use effectively at one time. Undergrads are now restricted to 10 active ILL requests at one time, a change we hope will encourage better planning. Students should remember to download and then delete their articles from ILLiad because, if the pdf files are sitting in their ILLiad account, those items will count toward their 10-item active limit.

• Graduate students and faculty also have new restrictions on the number of simultaneous active requests, namely 15 and 20 respectively. We have found in practice that the average number of total requests per user per year is 15, so this change should have a limited impact.

In September, 2009, we had to cancel around 750 interlibrary loan requests out of a total of almost 3500 requests that we received that month. Most of those cancellations (around 64%) were due to the fact that the item was already available at the Pollak Library. The remaining cancellations were mostly either due to customer cancellation, duplicate request, our inability to find a library to lend the item, or because the book was published recently.

During the past year, we are proud that we have secured over 40,000 books, articles, or other items for our CSUF students, staff and faculty that they could not get by visiting our electronic or paper collections. We look forward to serving you with excellent interlibrary services again this year.

* CSU Annual Library statistics:

http://www.calstate.edu/ls/Library_Statistic_2007-2008.pdf

Do our new library hours meet your needs?

Do you need the Library open more hours? Or are you still able to get books/materials and do your research, studying, and computer work within our current hours structure?

We would like to hear your answers!

You only have until 5pm on Tuesday to take our survey.

NOTE: Because the free web survey service we initially used will only accept 100 responses, we had to move to this new poll format to continue running the survey through its deadline. All previous results have been saved, and will be calculated in with these results. We apologize for the mix-up.

Please Click the Vote button after answering each question.

An update to today’s earlier post and recent alarm problems…

The contractor has completed his investigation and we believe that the problem has been solved.

The Library greatly appreciates Physical Plant’s attention in achieving resolution.

Please be advised that the Library has identified the problem that has been setting off our alarm system lately. The alarm is being triggered due to a pressure problem with the water main that feeds our sprinkler system.

We have reported this problem to the Physical Plant and are waiting to hear back on a service date and time for the repairs.

We apologize for any inconvenience or concern this has caused during the evacuations, but we do have to follow proper safety measures and evacuate the building when this alarm is sounded.

In response to concerns raised by students regarding recent budget cuts to the CSU and the consequent effects on library services, staffing, and materials, we would like your input on this aspect of library cuts.

Please note: This survey closes at 5:00pm on Tuesday, October 6th.

We will share our findings after the survey closes.

The California Budget Project has published a brief that examines the impact that the recession has had on employment, earnings, and income in California. It specifically looks at unemployment, loss of jobs across industries, wage gains and declines, and changes in income. It is available at In the Midst of the Great Recession: The State of Working California 2009.

The What Works Clearinghouse recently published a report that gives K-12 educators recommendations of how to increase access to higher education.  Click here to access the report, Helping Students Navigate the Path to College: What High Schools Can Do.

According to the authors of the report, there is a surprising lack of research in this area.

Like other Cal State Fullerton entities, and indeed the entire state of California, the Pollak Library is coping with large budget reductions and mandatory employee furloughs. Although the library has attempted to minimize the impact of these cuts on the quality of the library’s collections and services, inevitably these reductions in budget and staff time result in changes in the daily operations of the library. In an effort to keep the campus community apprised of those changes, University Librarian, Richard Pollard has written a letter (.pdf) detailing the changes and explaining the rationale behind them. The areas of the library currently impacted by the reductions include library open hours, reduced library licensing and purchases of books, journals, and databases, changes to the number of interlibrary loan requests that can be active at one time, and a reduction in services on official campus furlough days.  Read the memo (.pdf) for details of these policy changes.

Your comments and suggestions are welcome.

CEOs, teachers, aerospace engineers–the Census Bureau has counted the number of people in these and all other occupations. It also tells the number of self-employed workers, the number who hold down more than one job, annual median earnings for male and female workers, hot jobs for 2006-2016,  the median number of years workers have been with their current employer, the number of people who work at home, and more in Facts for Features: Labor Day 2009.